Create My Will

Terms & Conditions

My Lasting Legacy Ltd — please read these terms carefully before using our service

Last updated: April 2026
Important: My Lasting Legacy provides a document preparation service. We are not a firm of solicitors and do not provide legal advice. If your estate or personal circumstances are complex, we recommend seeking independent legal advice from a qualified solicitor.

1. About Us

My Lasting Legacy Ltd (“we”, “us”, “our”) is a company registered in England and Wales. We operate the website at mylastinglegacy.co.uk and the Will writing portal at wills.mylastinglegacy.co.uk (the “Service”).

2. Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the Service. We may update these terms from time to time; continued use of the Service after changes are posted constitutes your acceptance of the revised terms.

3. Our Service

My Lasting Legacy provides an online platform to create a Will document via a guided questionnaire. Our service includes:

We do not provide legal advice and our service does not create a solicitor-client relationship. The Will document produced is based solely on the information you provide.

4. Eligibility

To use our Service you must be aged 18 or over, resident in England or Wales, and have the mental capacity to make a Will. Our service is designed for the laws of England and Wales only. By using the Service, you confirm that you meet these requirements.

5. Pricing and Payment

Our current prices are displayed on our website. All prices are inclusive of VAT where applicable. Payment is taken at the time of purchase via a secure third-party payment processor; we do not store your card details.

6. Your Responsibilities

You are responsible for:

We cannot accept liability for errors in your Will arising from inaccurate or incomplete information provided by you, or from failure to sign and witness the Will correctly.

7. Signing and Witnessing

A Will must be signed and witnessed correctly to be legally valid in England and Wales. We will provide clear, written instructions on how to do this. It is your responsibility to follow these instructions carefully. We are not responsible for any consequences arising from incorrect execution of your Will.

8. Document Storage

If you purchase our Storage & Updates service, we will hold your Will in fireproof secure storage. Your Will is retained for the duration of your subscription plus six years thereafter. You may request amendments at any time during your subscription, and you may cancel at any time and have your documents returned to you.

9. Cancellation and Refunds

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of purchase without giving a reason, provided we have not already begun the service with your consent. If you request that we begin preparing your Will during the cooling-off period, you acknowledge that you may lose your right to cancel once the service is complete. Once your Will has been completed and delivered, we are unable to offer a refund unless there is a fault attributable to us. To cancel or request a refund, please contact us via our contact page.

10. Limitation of Liability

To the fullest extent permitted by law, My Lasting Legacy Ltd shall not be liable for any loss or damage arising from your failure to provide accurate information, your failure to correctly sign and witness your Will, any indirect or consequential loss, or any loss arising from circumstances outside our reasonable control. Our total liability to you shall not exceed the amount you paid for the relevant product or service. Nothing in these terms limits our liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

11. Intellectual Property

All content on our website and platform, including text, graphics, logos and software, is the property of My Lasting Legacy Ltd or its licensors and is protected by copyright law. You may not reproduce or distribute our content without prior written consent.

12. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us via our contact page.